Implementation Manager

I’m partnering with a growing B2B SaaS business that builds a platform supporting companies that ship physical products. Their technology sits between businesses and external service providers, helping streamline operations, reduce costs, and improve end-user experience.

This role suits someone who wants hands-on exposure to software implementations, integrations, and customer onboarding within a modern product-led environment.

The Role:

You’ll join a core delivery team responsible for onboarding new customers and expanding platform capabilities for existing users. The team works closely with both customers and external partners to ensure smooth integrations and high-quality implementations.

You’ll gain strong exposure to SaaS platforms, APIs, and integration workflows, while developing into a subject-matter expert over time.

Key Responsibilities:

• Contribute to the delivery and continuous improvement of a SaaS platform
• Configure the platform to meet customer-specific requirements
• Build and maintain customer and third-party integrations
• Support customer onboarding and implementation projects
• Collaborate closely with internal product and technical teams
• Ensure integration quality, reliability, and performance
• Continuously develop technical and domain knowledge

What they're looking for:

• Degree in Supply Chain, IT, or similar (preferred not required).
• 1-3 years of experience.
• Basic understanding of programming concepts
• Analytical, detail-oriented, and eager to learn
• XML / JSON / API exposure (preferrable).
• Strong English communication skills.

If you want to apply for the role, please hit apply ! Alternatively, email me on e.eccles@oakwellhampton.com or call on +31 20 241 4823 📞📩